TERMS OF SERVICE
1. ACCEPTANCE OF TERMS
By accessing and using the services provided by Buzz Media ("we", "us", "our", or "the Company") through our website at buzzmedia.multiscreensite.com (http://buzzmedia.multiscreensite.com/) (the "Site"), you ("Client", "you", or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
These Terms constitute a legally binding agreement between you and Buzz Media regarding your use of our digital marketing services.
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2. SERVICES PROVIDED
Buzz Media provides the following digital marketing services:
• Search Engine Optimization (SEO)
• Google Ads Management
• Facebook/Instagram Advertising
• Website Design and Development
• Email Marketing
• Social Media Marketing
• Reputation Management
• AI Chatbot Implementation
• Pay-Per-Result SEO Programs
• Business Consulting and Strategy
Specific service details, deliverables, and timelines will be outlined in individual service agreements or proposals provided to you.
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3. PAYMENT TERMS
3.1 Payment Schedule
• Fees for services are as specified in your service agreement or proposal
• Monthly retainer fees are due in advance of each service period
• Project-based fees may be split into milestone payments as specified in your agreement
3.2 Pay-Per-Result SEO
• For Pay-Per-Result SEO campaigns, you only pay when agreed-upon results are achieved
• Specific ranking criteria and payment terms will be detailed in your SEO agreement
• Monthly fees range from $650-$950 when results are achieved
3.3 Late Payments
• Payments not received within 7 days of the due date may incur a late fee
• Services may be suspended for accounts more than 14 days overdue
• We reserve the right to charge interest on overdue amounts at the rate of 1.5% per month
3.4 Payment Methods
We accept payment via:
• Bank transfer
• Credit card
• Direct debit
• Other methods as agreed in writing
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4. REFUND POLICY
4.1 General Refunds
• Due to the nature of digital marketing services, refunds are provided at our discretion
• Setup fees and initial consultation fees are non-refundable
• Monthly service fees are not refundable once the service period has commenced
4.2 Pay-Per-Result SEO
• If we fail to achieve agreed-upon results within the specified timeframe, no payment is due
• If results are achieved and payment is made, no refunds will be issued
4.3 Cancellation
• Either party may terminate services with 30 days written notice
• No refunds will be provided for partial months
• Any outstanding work completed up to the cancellation date must be paid for
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5. CLIENT RESPONSIBILITIES
To ensure the best results, you agree to:
5.1 Provide Access
• Grant us necessary access to your website, Google accounts, social media accounts, and other relevant platforms
• Provide login credentials in a secure manner
• Maintain current access throughout the service period
5.2 Provide Information
• Supply accurate and complete information about your business
• Provide timely feedback on proposals, content, and strategies
• Approve materials within reasonable timeframes (typically 3-5 business days)
5.3 Cooperation
• Respond to our communications within 2 business days
• Implement our recommendations where reasonably possible
• Not implement conflicting strategies without consulting us
5.4 Content Ownership
• You warrant that you own or have rights to all content you provide to us
• You grant us a license to use your content for the purpose of providing our services
• You are responsible for ensuring all content complies with applicable laws
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6. OUR RESPONSIBILITIES
6.1 Service Delivery
• We will provide services
[07/04/2026 10:13 pm] ErichBot: w
[07/04/2026 10:13 pm] ErichBot: ith reasonable care and skill
• We will assign a dedicated account manager to your account
• We will provide regular reporting as specified in your service agreement
6.2 Communication
[07/04/2026 10:13 pm] ErichBot: • We will respond to your inquiries within 2 business days
• We will provide monthly progress reports for ongoing services
• We will notify you of any significant issues or changes affecting your campaigns
6.3 Confidentiality
• We will maintain the confidentiality of your business information
• We will not share your data with third parties except as necessary to provide services
• Our team members are bound by confidentiality agreements
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7. INTELLECTUAL PROPERTY
7.1 Your Content
You retain all ownership rights to your existing content, logos, trademarks, and materials provided to us.
7.2 Our Work Product
• We retain ownership of our proprietary tools, methodologies, and systems
• Upon full payment, you receive a license to use deliverables we create for you
• We may use general knowledge and experience gained from working with you
7.3 Third-Party Materials
• We may use stock images, licensed software, and third-party tools in our work
• You agree to comply with the terms of service of any third-party platforms we use
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8. LIMITATION OF LIABILITY
8.1 No Guarantees
• While we strive for excellent results, we cannot guarantee specific outcomes
• SEO results depend on many factors including search engine algorithms, competition, and market conditions
• We do not guarantee specific rankings, traffic levels, or conversion rates
8.2 Limitation of Damages
• Our total liability to you shall not exceed the total amount paid by you to us in the 12 months preceding the claim
• We are not liable for indirect, incidental, special, or consequential damages
• We are not liable for lost profits, lost data, or business interruption
8.3 Force Majeure
We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, labor disputes, or technical failures.
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9. INDEMNIFICATION
You agree to indemnify and hold harmless Buzz Media, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with:
• Your use of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Any content you provide to us
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10. TERMINATION
10.1 Termination by You
You may terminate services with 30 days written notice. You remain liable for all charges incurred prior to termination.
10.2 Termination by Us
We may terminate services immediately if you:
• Fail to make payment when due
• Violate these Terms
• Engage in illegal or unethical business practices
• Fail to cooperate with reasonable requests
10.3 Effect of Termination
Upon termination:
• All licenses granted by us to you will terminate
• You must cease using any materials we provided
• You must pay all outstanding fees
• We will provide you with access to your accounts and data
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11. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of Queensland, Australia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Queensland.
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12. DISPUTE RESOLUTION
12.1 Negotiation
In the event of a dispute, the parties agree to first attempt to resolve the matter through good faith negotiation.
12.2 Mediation
If negotiation fails, the parties agree to attempt mediation before pursuing litigation.
12.3 Litigation
If mediation fails, either party may pursue legal remedies in the appropriate court.
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13. MODIFICATIONS TO TERMS
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of our services following any changes constitutes acceptance of the new Terms.
We will notify you of significant changes via email
[07/04/2026 10:13 pm] ErichBot: or through your account dashboard.
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14. SEVERABILITY
[07/04/2026 10:13 pm] ErichBot: If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
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15. ENTIRE AGREEMENT
These Terms, together with any service agreements or proposals, constitute the entire agreement between you and Buzz Media regarding the subject matter herein, superseding any prior agreements or understandings.
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16. WAIVER
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
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17. ASSIGNMENT
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
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18. THIRD-PARTY BENEFICIARIES
These Terms do not create any third-party beneficiary rights.
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19. DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA)
If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please provide us with the following information:
• A physical or electronic signature of the copyright owner
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing
• Your contact information
• A statement that you have a good faith belief that use of the material is not authorized
• A statement that the information is accurate, under penalty of perjury
Send DMCA notices to: eric@buzzmedia.world
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20. CONTACT INFORMATION
If you have any questions about these Terms, please contact us at:
Buzz Media
Email: eric@buzzmedia.world
Phone: 1300 692 333
ABN: 69 744 080 256
Address: [Your Business Address]
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21. ACKNOWLEDGMENT
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
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Last Updated: April 7, 2026
